PRIVACY POLICY

Georgie Soskin/Little Plough Kitchen  |  georgie@littleploughkitchen.com  |  littleploughkitchen.com

1. Who we are

This privacy policy explains how Georgie Soskin, trading as Little Plough Kitchen, collects, uses, and protects your personal data. We are the data controller for the purposes of UK data protection law.

If you have any questions about how we handle your data, please contact us at georgie@littleploughkitchen.com.

2. What data we collect

We may collect and hold the following personal data:

• Name and email address

• Payment information (processed securely by our payment provider - we do not store card details)

• Information you provide when contacting us or completing a booking

• Information you share when participating in our courses, workshops, or community spaces

• Usage data collected automatically via analytics tools on our website (see section 5)

3. How we use your data

We use your personal data to:

• Process bookings and payments for courses, workshops, and other services

• Deliver course content and send you information relevant to your purchase

• Send marketing emails and newsletters, where you have given your consent

• Respond to enquiries and provide customer support

• Improve our website and services

• Comply with our legal obligations

4. Our legal basis for processing

We process your data on the following legal bases:

• Contract - where processing is necessary to fulfil a booking or purchase you have made

• Consent - for marketing emails and newsletters. You can withdraw your consent at any time by unsubscribing or contacting us

• Legitimate interests - for example, to improve our services and communicate with existing customers

5. Cookies and analytics

Our website uses analytics tools to help us understand how visitors use the site. This may involve the use of cookies and the collection of anonymous usage data such as pages visited, time spent on the site, and general location.

No personal data is shared with analytics providers in a way that identifies you individually. You can manage your cookie preferences through your browser settings.

6. Third parties we work with

We use a small number of trusted third-party services to operate our business. These may process your data on our behalf:

• Squarespace - website hosting, course delivery, and email campaigns

• Stripe - secure payment processing

• Zoom - live session delivery

• WhatsApp - community group communications (please note that WhatsApp has its own privacy policy which applies to your use of that platform)

We do not sell your personal data to any third party.

7. How long we keep your data

We retain your personal data only for as long as necessary for the purposes it was collected, or as required by law. For example, we keep records of purchases for six years in line with HMRC requirements. Marketing data is held until you unsubscribe or ask us to remove it.

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data, where we have no legal obligation to retain it

• Object to or restrict processing in certain circumstances

• Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at georgie@littleploughkitchen.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Children

Our services are not directed at children under the age of 13 and we do not knowingly collect personal data from children.

10. Changes to this policy

We may update this privacy policy from time to time. The current version will always be available on our website.

11. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at georgie@littleploughkitchen.com.

Last updated: April 2026